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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Had to get a new a new computer last week (Windows 10) &

Customer Question

Had to get a new a new computer last week (Windows 10) & wan't to go back to 8.2 ... hubs set it to be 8.0 and I can't stand it ... please help
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP Windows 10
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through my office PC
JA: What troubleshooting have you tried?
Customer: When I sign on it suggest (BETA) that I upgrade to version 11
JA: Anything else you want the email expert to know before I connect you?
Customer: I need help
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.


I'm sorry about the issue. Is there any issue using the computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

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