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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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I can not receive email from my email address

Customer Question

I can not receive email from my email address***@******.***
Submitted: 7 months ago.
Category: Email
Expert:  Martin replied 7 months ago.

Hello, how are you?

What error do you get when you try to get your email?

Expert:  Martin replied 7 months ago.

Thank you. Please try accept the remote support offer again, then From your computer click the following link:

https://ngmt.screenconnect.com/?Session=e200e5fb-56f0-448c-b581-deec10b2fd09

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin