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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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How do I correct an error in the original sent email,

Customer Question

how do I correct an error in the original sent email
JA: Just to clarify, what email service provider are you using?
Customer: Whatever TimeWarner/Spectrum uses
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I need to back up...
JA: What troubleshooting have you tried?
Customer: I received an undeliverable(returned email due to error in address) I don`t know how to correct the returned email. It does not allow me to correct the original address.
JA: Anything else you want the email expert to know before I connect you?
Customer: I don`t think so...
Submitted: 1 month ago.
Category: Email
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a web browser like Internet Explorer to send and receive emails? Or are you using an email program like MS Outlook 2016?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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