How's it going.Let me read of your question. Give me a minute.
What version of windows are you using?
Do you know what version of outlook it is?
Who is your email provider?
I think it would be best if we re-create your outlook profile. If you email is stored by your provider this won't we an issue as they have a copy of your emails.
This resolves the problem 99% of the time.
Yes, that's 100% a corrupt outlook profile
Would you like me to speak you through the steps or connect and resolve for you?
OK, please rate me above so i get credit for helping