How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I am on hold for 37 minutes now with tech support, "Drake",

Customer Question

I am on hold for 37 minutes now with tech support, "Drake", he appears to be drinking, I asked for a supervisor 33 minutes ago and I have heard nothing!
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: aol.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my pc
JA: What troubleshooting have you tried?
Customer: calling aol tech support I am on tii he phone
JA: Anything else you want the email expert to know before I connect you?
Customer: I am on hold for 37 minutes now with tech support, "Drake", he appears to be drinking, I asked for a supervisor 33 minutes ago and I have heard nothing!
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry. What's the issue with your email or computer?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Is there any error or message?

Can you please confirm your full aol email address?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  s_feehan replied 1 month ago.

Hello hope I can help, my name is*****'ve reached JustAnswer support, not AOL, if you're looking for AOL support please let me know and I can direct you to the contact information you may likely need.

Thanks

- Sean

Customer: replied 1 month ago.
Sorry to have bothered you, your site was/is not what I was looking for. Thank you. I am not interested in your services. Cancel.
Rudy Muessel