How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I cannot find my msn log on account. no, on phone, Well this

Customer Question

I cannot find my msn log on account.
JA: Have you tried having password ***** directions emailed to you?
Customer: no
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on phone
JA: What troubleshooting have you tried?
Customer: Well this is the problem. When I first logged on, I set up an administrative account, then I have my regular email account. I don't know how to access the administrative account.
JA: Anything else you want the email expert to know before I connect you?
Customer: no, I just need help finding out how to log on to the administrative account.
Submitted: 1 month ago.
Category: Email
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

Sign out of MSN and when presented with the login screen, sign in using the administrative account.

Customer: replied 1 month ago.
Every time I tried to login I get a screen that says verify email. I can't log onto the account because I can't find it.
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Martin replied 1 month ago.

Hello and welcome.

Do you know your MSN account name?