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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31332
Experience:  Over 15 year experience in Email Systems and Programs
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I was getting email from my church's listserv. it is no

Customer Question

I was getting email from my church's listserv. it is no longer coming through. And though my address is in the system, I'm not receiving the emails. I am receiving the emails from the church secretary to the same mailbox.
JA: Just to clarify, what email service provider are you using?
Customer: Hmm. My address is***@******.***. Does that answer your question?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through my computer. I have Outlook but this address isn't in Outlook. I usually use Goggle's browser, I think, but the name is ***** ***** at the present.
JA: What troubleshooting have you tried?
Customer: I've checked the junk mail and all other folders for that mailbox.
JA: Anything else you want the email expert to know before I connect you?
Customer: Just that things seem to be getting more complicated all the time which is, to say the least, frustrating.
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you sign into your account via my link below please

www.gmail.com

Once there, click on More on the left and click on Spam

Do you see the missing emails there?

Please let me know

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