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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I need to reactivate my MSN account to be able to use Office

Customer Question

I need to reactivate my MSN account to be able to use Office 365 for a trial period.
JA: Have you contacted anyone about your account?
Customer: Not yet.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Mostly by phone.
JA: What troubleshooting have you tried?
Customer: None. I haven't used MSN in years.
JA: Anything else you want the email expert to know before I connect you?
Customer: I don't think so. Thanks.
Submitted: 6 months ago.
Category: Email
Expert:  Viet - Email Tech replied 6 months ago.

Hi,
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can you please confirm your MSN email address?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 6 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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