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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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How did you know? outlook, macbook air, laptop did an

Customer Question

how did you know?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: macbook air
JA: What troubleshooting have you tried?
Customer: laptop did an automatic update. Then my old outlook file was not available and it would only open outlook without any history
JA: Anything else you want the email expert to know before I connect you?
Customer: I am technically incompetent
Submitted: 1 month ago.
Category: Email
Expert:  bbao replied 1 month ago.

Can you please advise what is your actual problem or question? Do you mean you something no longer works after an automatic update on your MacBook Air?

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