How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I'm looking for the 'new' place to log in to see my last two

Customer Question

Good evening! I'm looking for the 'new' place to log in to see my last two months phone balances. I need to pay them. I was on auto-pay, receive no printed bill so I don't see where to log in. #(###) ###-####
JA: Have you tried having password ***** directions emailed to you?
Customer: No.. you're the first person I've talked to. Can't figure out which of these numbers or where....I can log in. If you could just give me my last 2 balances I would appreciate it. ***@******.*** thx
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I don't access often and it was on my laptop thru email.
JA: What troubleshooting have you tried?
Customer: I have just tried to email a couple of sites (Verizon). Haven't tried since before the sale of Verizon.
JA: Anything else you want the email expert to know before I connect you?
Customer: No and thank you.
Submitted: 1 month ago.
Category: Email
Expert:  John T. F. replied 1 month ago.

Hello! My name is***** will work diligently to provide accurate advice and information.

Expert:  John T. F. replied 1 month ago.

To confirm, your cell phone provider is Verizon, correct?

Thanks,

John

Related Email Questions