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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35271
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I want to create 3 inbox options PRIMARY, SOCIAL AND

Customer Question

I want to create 3 inbox options PRIMARY, SOCIAL AND PROMOTIONS.I had this before but had my computer repaired and lost it Thanks
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: it'a a MAC ios I think it's just GOOGLE ???
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: ON MY COMPUTER . I just go to HOME and click on my gmail address
JA: What troubleshooting have you tried?
Customer: none This is the only one
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Do you go to the gmail.com website to use email?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Please try the following fix:

Solution #1:

1. Go to the gmail.com website:

www.gmail.com

2. And if prompted, sign in your google / gmail email account.

3. Then see if your email works fine there.

Solution #2:

1. Go to the gmail.com website:

www.gmail.com

2. And if prompted, sign in your google / gmail email account.

3. Then there, click on the gear (wheel) icon at the upper right corner, then click on option Configure inbox.

4. Make sure to check each box in front of each of the two options Social and Promotions.

5. Click on Save at the bottom, and check.

Solution #3:

1. Click on the website below:

https://mail.google.com/mail/u/0/#settings/inbox

2. And if prompted, sign in your google / gmail email account.

3. Make sure to check the box in front of the option Social and the box for the option Promotions.

4. Scroll down to the bottom, then click on Save Changes.

5. Then check email (if needed, click on Inbox on the left (below COMPOSE), and check.)

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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