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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I m trying to get on facebook and I can, t they keep telling

Customer Question

I m trying to get on facebook and I can
JA: When did you last use the account?
Customer: t they keep telling me they sent me a 6 digit # but it's the same one and they keep rejecting it this has been going on for 24 hours and I'm really upset
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my phone and my computer
JA: What troubleshooting have you tried?
Customer: you name it and I've tried it and now they tell me I've tried too many times!
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

I have sent you a request so that we can discuss your account information privately.

Expert:  Josh replied 1 month ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 29 days ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.