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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Ieve emails on my outlook account yet on my ipad I still

Customer Question

ieve emails on my outlook account yet on my ipad I still receive junk mail but not other mail
JA: How long has this been an issue?
Customer: nearly a week
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: at work on my I pad at office and home on computer
JA: What troubleshooting have you tried?
Customer: cleared all junk mail and deleted mail cleared all inbox
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  Viet - Email Tech replied 2 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Is there any error or message on your iPad?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 2 months ago.

When did this issue first occur?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,