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thank you very much for your question. My name is***** and I will try to help you as quick possible.
Can you please let me if you are using Windows or Mac or Linux? The printer should be independent from your password ***** Verizon. Since you are requesting a phone call, how about we do it even more effective and I will remotely connect to your machine instead and fix the problem for you directly?
Thanks for your patience and best regards,
I hope you are doing fine and I am looking forward to your feedback, so that I can help you to resolve the problem to your satisfaction.
Thank you very much and best regards,