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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 16043
Experience:  Email expert with over 5 years experience
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How do I get a message that is in Clutter that shouldn't be?

Customer Question

How do I get a message that is in Clutter that shouldn't be? I hate clutter!
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I have tried to move the messages. I've searched help
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Would you like the steps to turn off clutter?

Which year of Outlook do you have?

Expert:  Josh replied 1 month ago.

​Here are the steps below to turn off clutter....

  1. In Outlook, right-click the Clutter folder and the choose Manage Clutter.

  2. Sign in to your Outlook account on the web.

  3. Unselect Separate items identified as clutter > Save

    Or choose Don't separate items identified as Clutter.

  4. The Clutter folder remains in Outlook even after you turn off the feature.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 1 month ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 28 days ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.