Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I must express my sympathies for your problem with your Yahoo! Mail account.
I have to inquire, though: you are on your wife's laptop... have you tried logging in on one of your own computers? that might just be affecting matters.
I don't think that my remote-controlling your main PC, would help with this sort of case ( a missing password.)
I asked about whether you had tried your own computers, because the use of another computer than your own, could possibly affect the login (and password *****) unfavorably.
I regret that, in fact, I have no further advice to offer at this time. So, with apologies, I must Opt Out of the case, opening it to other Experts in this category. Thank you for your patience meanwhile.
Hi there. My name is***** will do my best to help you with this problem, although it will be challenging. There is a possibility that your password ***** ***** in the browser settings on one or more of the devices that you hav eused int he past to access your Yahoo email. Please let me know what browsers you use (Google Chrome, Safari, Internet Explorer, Firefox, Microsoft Edge, etc.) and I will provide detailed instructions for checking to see if the password ***** be stored,
You're very welcome. Please let me know if they are unable to help.
I'm sorry. I don't understand what this has to do with your Yahoo email issue. Do you still need assistance with that?