How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I have forgotten my password for facebook, it says I changed

Customer Question

I have forgotten my password ***** facebook, it says I changed buy I don't think so
JA: When did you last use the account?
Customer: last monday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I don't use it
JA: What troubleshooting have you tried?
Customer: i tried having friend try to get a gode for me but none of them could get it
JA: Anything else you want the email expert to know before I connect you?
Customer: i would like to have my Hotmail acct. also
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What happens to your hotmail email address? Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can you please confirm your full hotmail email address?

Do you also have or use another email address?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  bbao replied 1 month ago.

I guess you access your FB account from only one device, probably including your computer, tablet and phones. If so, I know you no longer remember its password, but the chances are you may be still able to access it.

If this is the case, are you still able to access your FB account from any of the mentioned devices?