How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I've opened a gmail account --- or at least I've tried to do

Customer Question

I've opened a gmail account --- or at least I've tried to do that. I have successfully sent some emails. I've have not been able to receive emails. Today, I can't even pull up a screen that looks like anything I've ever seen before. I keep running into a screen that suggests "finishing" my application. Then it seems frozen in place.
My account s/b identified as:***@******.***
HELP ME PLEASE!!!!
Submitted: 5 months ago.
Category: Email
Expert:  Cody replied 5 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 5 months ago.

Are you accessing email through a program like Outlook or a web browser?