Welcome, I am Cory. Thank you for asking your question today.
Are you getting mail on Outlook.com?
Are you there?
I have sent you an offer for remote support to connect and fix this quickly.
With remote support, you can watch me and chat live while I fix the issue. If I try to guide you on your own, you could mess up settings and it could take hours.
I will opt out and let another expert look at this.
Please wait for a reply from them.
Enjoy your weekend!
Do you mean you are still using Windows Live Mail to access your mailbox at outlook.com?