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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have a new iPad, can't get into my emails. Message I get

Customer Question

I have a new iPad, can't get into my emails. Message I get is connection to server failed
Submitted: 3 months ago.
Category: Email
Expert:  Isaac Franklin replied 3 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 3 months ago.

Make/model of ipad?

And please check if you are connected to 'wifi'. You can do this by just seeing if you can surf the

web. Can you check that for me first?

How are you accessing emails, thru an app or the web browser?

What does the end of your email say? @gmail, yahoo, outlook, etc?