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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Can't access my access my account. facebook wil not send me

Customer Question

can't access my access my account. facebook wil not send me an email to reset my password ***** My email has changed. ***** *****on Craw,***@******.***.
JA: When did you last use the account?
Customer: mabe a week ago
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: reset password, search account and waiting for 6 digits email.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

Your having trouble accessing your Facebook, correct?