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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31331
Experience:  Over 15 year experience in Email Systems and Programs
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Can't access gmail on my iphone 4, Just this morning, On my

Customer Question

can't access gmail on my iphone 4
JA: How long have you had this issue with your Gmail account?
Customer: Just this morning
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On my laptop or my iPhone. My son set it up so they just open when I turn my laptop on or open my phone. I've never had to sign in. I saved the password ***** now, it asked me to change it. I did, and I still can't access gmail on my phone
JA: What troubleshooting have you tried?
Customer: gmail online. It only dealt with my computer--which I DOES open my gmail account up and it's fine. It's just my iphone 4
JA: Anything else you want the email expert to know before I connect you?
Customer: Everything was working fine until I opened my phone this morning and it said it couldn't access my gmail account--wrong password
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

On the iPhone can you go to settings, mail and press on your email account and press delete account

Once done, go to add account

Add your account again with the new password ***** it should the be added and functioning

Let me know please how you go

Thank you

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