I'm sorry about the issue. When and where did you purchase Microsoft Office 365?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Thank you. What's the error or message when activating your Microsoft Office 365?
Please reply at the box below. Thank you,
- In Office, does it give you the option to sign in your Microsoft account also (besides the option to enter the product key)?
- Can you please sign in your Microsoft account at the website below:
, then see if your Office product is showing there?
You're welcome. Please take your time, then let me know later. I will help further as needed. Thank you for your patience,
After you have downloaded the Office university, did you open / run / install it?
It could be a bug. OK, after installing it, then open Word and see if you can use it. Thank you,
That looks good. It should work now. Now, just open applications Word and Excel and check. Open some of your documents and edit / save and check, etc. Please let me know. Thank you,
You're welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much for your patience,