How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have an email address but can not get it on Yahoo. It

Customer Question

I have an email address but can not get it on Yahoo. It keeps coming up with another email address. How do I change it back.
JA: How long have you had this issue with your Yahoo account?
Customer: Just this morning.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on an iPhone
JA: What troubleshooting have you tried?
Customer: I keep going into where you put all the info in. I guess I chose the wrong address I want .
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Hi there and welcome

do you mean on your iPhone it is going to the wrong email account?

and how do you access it? Via the email app or via Safari?

Related Email Questions