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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I'm flying to Honolulu tomorrow and need a seat assignment

Customer Question

I'm flying to Honolulu tomorrow and need a seat assignment and will need a boarding pass. So what do I do?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: ymail my address is***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I don't knowhow to get the Expedia source thru which I got my ticket.
JA: Anything else you want the email expert to know before I connect you?
Customer: not that I can think of
Submitted: 5 months ago.
Category: Email
Expert:  Lorenz Vauck replied 5 months ago.

Dear Client,

thank you very much for your question. My name is***** am an independent computer expert and I will try to help you as quick possible.

Do you still have some sort of confirmation email from Expedia? They should have send you one when you booked your flight. If you wish, I can also remotely connect to your computer and we can search that email together and / or try to login to Expedia so that you can get your tickets.

However, please understand, that I cannot guarantee that we will find it, I am an independent computer expert and will try my best though to find it for you!

Thanks for your patience and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 5 months ago.

Are you still there?

Expert:  Lorenz Vauck replied 5 months ago.

I would really like to help you and look forward to your reply. Thank you very much.