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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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How do I get my old email account back with all my email on

Customer Question

How do I get my old email account back with all my email on it that I need, I tried early today log on my email account but I forgot my password ***** after 3 hours of trying to I ended with a new email account with a empty emails
JA: Just to clarify, what email service provider are you using for this account?
JA: Have you installed any updates recently?
Customer: know
JA: Anything else you want the computer expert to know before I connect you?
Customer: My email address is***@******.***
Submitted: 5 months ago.
Category: Email
Expert:  Kevin T replied 5 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 5 months ago.

How long were you inactive?