How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

My email account that should be linked to my uber account is

Customer Question

my email account that should be linked to my uber account is not - my email is***@******.*** and my phone is(###) ###-####- everytime I email uber they say the email is not the email attached to my phone but I don't know which email is I had to reinstate my account in the summer and Uber asked me to only use one email and I told them***@******.*** but I believe they deleted that and now I don't know which email is aatached I have sent numerous emails but overtime it is a new person responding who just says my email is not associated with the account
JA: Just to clarify, what email service provider are you using for this account?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on phone and web browser - I did update my phone and that is when the trouble started
JA: What troubleshooting have you tried?
Customer: All I need to know is what email is associated with my phone(###) ###-####- why do I need to troubleshhot
JA: Anything else you want the email expert to know before I connect you?
Customer: I REALLY need to use my uber account and this is getting very frustrating
Submitted: 7 months ago.
Category: Email
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

Are you able to sign into your Uber account?