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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I've had hbogo on amazon firestick since 2015 for the past

Customer Question

I've had hbogo on amazon firestick since 2015 for the past two weeks every time I try to view a program the sound does not work. All I hear is a loud static. I've tried deactivating and reactivating with no results. What do I need to do now?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I checked the connections which seem fine because I don't have this problem on other networks. I followed the instructions from the prompter on the site, but nothing has corrected the problem
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Email
Expert:  Quiksilver07070 replied 7 months ago.

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