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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have created two email accts. story. How can eliminate the

Customer Question

I have created two email accts. Long story. How can eliminate the new one?
JA: Just to clarify, what email service provider are you using?
Customer: Google
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: my computer
JA: What troubleshooting have you tried?
Customer: I went into Google and tried to find a way. No luck
JA: Anything else you want the email expert to know before I connect you?
Customer: I deleted my cookies and undeleted them
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Are these @gmail.com email addresses?

Are you currently able to access the email account you want?

Are you able to access both of these email accounts?

Do you have windows xp, vista, or 7, or 8, 10?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,