How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I always used my yahoo not gmail. I don't know how to switch

Customer Question

I always used my yahoo not gmail. I don't know how to switch to yahoo
JA: How long have you had this issue with your Gmail account?
Customer: I have a yahoo and gmail account, but I always have been using yahoo. Verizon had me switch over to connect to a new phone
JA: Have you installed any updates recently?
Customer: yes they had me download all data from my Verizon phone and I remember them asking me to click on things for google. I cant use my yahoo emails now
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to go back to yahoo
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What's the make / model of your new phone?

Are you trying to get your yahoo email working on your new phone?

Do you also have a Windows or Mac computer? If yes, is your yahoo email currently working on the computer?

Can you please confirm your yahoo email address?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  bbao replied 1 month ago.

Do you still need any help ?

Related Email Questions