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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am trying to order an Ebook for another person and pay

Customer Question

I am trying to order an Ebook for another person and pay with my paypal. There is no space to put a different shipping address. Kay
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Darned if I know
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone and my computer
JA: What troubleshooting have you tried?
Customer: Typing as a guest with my grand-daughter's Email ...of course when I put her name in I have to put my info in and it is refused.
JA: Anything else you want the email expert to know before I connect you?
Customer: I am 78 years old and not at all savvy with this
Submitted: 1 month ago.
Category: Email
Expert:  Sandy replied 1 month ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 1 month ago.

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website