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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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Suddenly this afternoon I can't open outlook in my Windows

Customer Question

Hi suddenly this afternoon I can't open outlook in my Windows 10
JA: How long has this been an issue?
Customer: just a couple of hours
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: 2-in-1 laptop/tablet
JA: What troubleshooting have you tried?
Customer: just re-starting, logging off/on etc.
JA: Anything else you want the email expert to know before I connect you?
Customer: I'm wondering if it has anything to do with 2-1 mechanism?
Submitted: 6 months ago.
Category: Email
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me please exactly what happens when you try to open Outlook?

What message do you receive?

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