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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Password not accepted on my 2nd Fitbit, One week ago. Either

Customer Question

password ***** accepted on my 2nd Fitbit
JA: When did you last reset your username and password?
Customer: One week ago.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Either on my I-phone or computer
JA: What troubleshooting have you tried?
Customer: I can get set-up until I put in password, note says already in use.
JA: Anything else you want the email expert to know before I connect you?
Customer: No, just want to get onto my Fitbit, miss it....
Submitted: 1 month ago.
Category: Email
Expert:  michelleclive replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 1 month ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 1 month ago.

do you have access to email that was provided when you registered the fitbit