How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Password not accepted on my 2nd Fitbit, One week ago. Either

Customer Question

password ***** accepted on my 2nd Fitbit
JA: When did you last reset your username and password?
Customer: One week ago.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Either on my I-phone or computer
JA: What troubleshooting have you tried?
Customer: I can get set-up until I put in password, note says already in use.
JA: Anything else you want the email expert to know before I connect you?
Customer: No, just want to get onto my Fitbit, miss it....
Submitted: 8 months ago.
Category: Email
Expert:  michelleclive replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 8 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 8 months ago.

do you have access to email that was provided when you registered the fitbit