Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
To refund the full amount:
To refund a partial amount:
When you manually generate a refund, it will sit in Pending status for up to two hours. This provides an additional buffer in case you accidentally refund the wrong amount or wrong order. This feature is available for manually generated refunds only. Refunds issued through feeds will continue to be processed immediately.
If you have a moment please rate my answer by clicking on one of the stars below, Positive rating are appreciated.
If you still need help please reply back to me and i will gladly continue to help