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michelleclive, Email
Category: Email
Satisfied Customers: 4874
Experience:  I am a computer professional have fixed and handled email issues.
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The outlook .com MAIL icon disappeared, 2 dayas, through the

Customer Question

the outlook .com MAIL icon disappeared
JA: How long has this been an issue?
Customer: 2 dayas
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through the web
JA: What troubleshooting have you tried?
Customer: No, I click the mail (letter)icon on the tsdk bar
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Email
Expert:  John replied 4 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Are you accessing this email using a windows 10 computer?

Thank you

Note : -If you are getting pop up message regarding secure remote assistance offer you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 4 months ago.

Please answer my above question so that i can help you better.

Please reply using the box below

Thank you.

Expert:  John replied 4 months ago.

Checking to see whether you still need help.

Please reply using the box below

Thank you.

Expert:  michelleclive replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Please follow the below steps

press the Windows key and S key on the keyboard together

in the search box type mail

once you see the windows mail option in the search box, right click on it and select pin to taskbar

Expert:  michelleclive replied 4 months ago.

the icon should get added to the taskbar again

let me know if you face any difficulty

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