My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
What is the gmail address please?
You can reply to me here by typing in the box below please.
yes, thank you. Give me a moment to check on this for you please.
What is the last password ***** remember?
okay, do you still have the phone ending in 97?
okay, can you receive a text on that number?
If yes, what is the full number please?
okay, do you have a computer that you have used recently to sign it to the gmail account?
okay, try filling out his form please>CLICK HERE<<
okay, click on this link and enter your name and other security info.https://accounts.google.com/signin/usernamerecovery/name?ess=AEThLly84wt-dOqXcRS48lRzQsgd5VRrZ6Cx9_Z7kUQPXomsiILLq_HHg8umM7UQYZcWS5H7ixmmMLadsjw4eTgSbcn8GHy-z2qGTh0Mpv_tYLFJzHo_32wvQtQPfTXMtewlifa7Al8lJD9lWSWhhuuUu37SADGGXx3qWox-v9mH6xbI_NfXyMfd_t1jnjB5RZ3ZJ5zmVLyr&hl=en
I understand, the form is so that you can recover a different way.
Another expert here -- Do you still need help?