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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Had my phone flashed over the weekend and now I need my

Customer Question

had my phone flashed over the weekend and now I need my gmail password, do not know it and I cant get any answers. can ypu help?
JA: How long have you had this issue with your Gmail account?
Customer: today
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: after i picked it up
JA: What troubleshooting have you tried?
Customer: online
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Randy Computer Tech replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is the gmail address please?

You can reply to me here by typing in the box below please.

Customer: replied 1 month ago.
Customer: replied 1 month ago.
you there Randy?
Expert:  Randy Computer Tech replied 1 month ago.

yes, thank you. Give me a moment to check on this for you please.

Customer: replied 1 month ago.
ok
Expert:  Randy Computer Tech replied 1 month ago.

What is the last password ***** remember?

Customer: replied 1 month ago.
Ickeyboy1
I think
Expert:  Randy Computer Tech replied 1 month ago.

okay, do you still have the phone ending in 97?

Customer: replied 1 month ago.
Expert:  Randy Computer Tech replied 1 month ago.

okay, can you receive a text on that number?

If yes, what is the full number please?

Customer: replied 1 month ago.
no
need password *****
Expert:  Randy Computer Tech replied 1 month ago.

okay, do you have a computer that you have used recently to sign it to the gmail account?

Customer: replied 1 month ago.
nope
Expert:  Randy Computer Tech replied 1 month ago.

okay, try filling out his form please>CLICK HERE<<

Customer: replied 1 month ago.
i cannot get texts.
i cant get into the phone
to get code
Customer: replied 1 month ago.
I cannot get Any messages on the phone.
Expert:  Randy Computer Tech replied 1 month ago.

I understand, the form is so that you can recover a different way.

Customer: replied 1 month ago.
doesnt help
Customer: replied 1 month ago.
forget it.
Expert:  Josh replied 1 month ago.

Hi!

Another expert here -- Do you still need help?