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Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
What version of outlook are you using on your mac?
Hello, sorry for the delay. A remote connect would be the best way to help you so I could see exactly what you are talking about. It looks like you accepted this, but there was a billing problem. Usually this can be resolved by using a different payment method (card). If you'd like to try this, please let me know.
If not, please describe to me exactly the issue you are having , or what you'd like to do that outlook is not allowing you to do.