Need Help With Email? Ask Your Email Questions Online
Hi! My name is ***** ***** I will be assisting you. Let's get started!
What is your email address?
Are you able to view your email account on a computer?
Please sign into your account on a computer and view the deleted/trash folder.
Do you see it there?
On your computer, please check every folder within your email account to see if it is there
Do you have a paying AOL account or using their free services?
Thank you for that information.
The reason that I asked that information is because paying AOL members have a better chance for AOL to help with recovery compared to their free services. The emails may be able to be recovered by AOL but there is no guarantee. At this point, the only option available to contact AOL directly to see if they can restore the emails.
Please call 1-***-***-**** and ask if they can help recover the emails. Please remember that I have no control over their decision.
If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
That is incorrect -- Our services are a paid service for our support.
I do not have access to the payment information but the payment information was explained during sign-up.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.