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Hi. My name is***** you for your question and the opportunity to assist.
This happens when a gmail account has been logged in to on a computer. Gmail remembers
the account supposedly to make it more convenient for you. Can you tell me which version of
Windows your are using or do you use a Mac?
Thank you. Can we do a screen sharing session and I can help you directly?
I'll waive the fee. I need to see what's going on.
From your computer, please click the link below (after reading this). On the page that opens, click the green I Agree button toward the bottom of the page, and the connection download will begin. When the file (Elsinore.ScreenConnect.Client) has downloaded select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.
I'm waiting to get us connected. I can fix this.
All is fixed now. Please take a moment to rate the service using the stars at the top of the page, then submit
as that is how we are credited with assisting you.
It would be much appreciated.