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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Am unable to access my google email account due my regular

Customer Question

Am unable to access my google email account due my regular email account has taken over on google.
JA: Just to clarify, what email service provider are you using for this account?
Customer: Chrome
JA: Have you installed any updates recently?
Customer: believe an accidental instalation may have occured today.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want my gmail address back as well as my telus account
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is there any error or message? Does it let you sign out / sign in?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
The questions shown above never arrived, I was cut off and returned for the second time to the credit card request info'! I have since resolved the problem and do not require any further assistance, please accept my $5.oo towards the fouled up answers to my request.