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Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cant remember my password. its probably 68Vette,

Customer Question

I cant remember my password. its probably 68Vette, 68Corvette, or 93 Ranger. something like that.
JA: When did you last reset your username and password?
Customer: if it was yesterday its too long ago. I don't remember.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: our computer was getting out dated with a lot of errors. it was had XP. I haven't gotten email for a long time. two or three months ago we took the computer in and had it upgraded to windows 10 with a bigger hard drive and all the bugs worked out. I have finally set up an account***@******.***. I also upgraded my cell and the tech set up***@******.***. I don't know the password ***** that either.
JA: What troubleshooting have you tried?
Customer: tried different passwords that I remember. tried to change one account or the other. All I have managed to do is create***@******.*** with 93Ranger password.
JA: Anything else you want the email expert to know before I connect you?
Customer: cant think of anything.
Submitted: 1 month ago.
Category: Email
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

That's the password *****? What servive?