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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My aged wife has a benign brain tumor which has caused some

Customer Question

My aged wife has a benign brain tumor which has caused some degree of dementia. She relies heavily on her iPad to connect with society. Recently that started an ongoing series of popups, at 10 second intervals, asking her for a password ***** an apple id that is an email address she no longer uses:***@******.***. This is most irritating to her. What can we do about it?
Ray Olson, Santa Fe
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Does she also have an AOL email address? If yes, what is her aol email address?

For account security verification, what is her Mother's birthplace?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,