Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.
I'll have to put you back in to the queue for another expert to assist. It should only be a short wait. I'm going to have to be away from my PC for some time and want to make sure someone else can get to you shortly.
Hello, and thank you for using this service.
I will help you now.
I can call you and offer phone support, but considering the problem you are having, remote service which includes phone support would be the best way to solve this so that I can see and work directly with your computer and Thunderbird. Would you like remote/phone service?
Sorry for the delay in response as I was assisting another customer. I can connect and call you if you wish, and have sent you an offer for that service.
I can call you and remotely connect, but in order to do that, I need you to accept the offer I have sent you. Note that there is the additional fee for phone and remote services.