Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, Can you tell me what website you are doing this with?
What is the site where you want to place your order please?
If you want to place an order in charter.net please follow the steps below :
Let me know if you need further help
Can you give me a slightly better description of what you'd like help doing so I can assist you better?
To change the email on file with your Etsy account:
1.) Sign in and go to You > Account settings.
2.) Scroll down to the Email section and fill out the Change your email form.
3.) Click Change Email. A confirmation email from *****@******.*** will be sent to your new email address.
4.) Click the approval link within the email to finish the change.
Can you try to create another account using your email : *****@******.***
Have you tried login to your Etsy account using *****@******.*** and your password ? If you don't remember your password ***** click on the link below and follow the onscreen instructions :
You can also contact etsy support by following the steps below :
1.) Sign in to your account and go to Etsy’s contact page.
2.) Choose What can we help you with? and any other topics that are relevant to your issue.
3.) Click Request a Phone Call.
You'll be asked for your name, phone number, and a brief description of your issue. We aim to call you back within 30 minutes of your request at the number you share with us. After your call, we'll send you a follow-up email.
Or send an email to : *****@******.***
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