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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31327
Experience:  Over 15 year experience in Email Systems and Programs
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My cordless says messages full. Yet the phone says there are

Customer Question

My cordless says messages full. Yet the phone says there are no messages.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: It doesn't work
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Just got a new computer and don't have it figured out. Nobody can leave a message
JA: What troubleshooting have you tried?
Customer: I have pushed every button again and again. I have erased anything on the phone
JA: Anything else you want the email expert to know before I connect you?
Customer: what does that mean
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please which phone provider you use? eg: AT&T, Verizon?

Customer: replied 1 month ago.
Century Link
Customer: replied 1 month ago.
What does that have to do with it?
Expert:  Richard replied 1 month ago.

Thanks

It will likely be this that is full.

Dial 1-***-***-**** or #55 from home.

Check for any messages on this system and delete them from this.
Tell me if this then clears it please.

Customer: replied 1 month ago.
I don't have a pin. Am I getting the run around?
Customer: replied 1 month ago.
I just paid $37 for what?
Expert:  Richard replied 1 month ago.

you will then need to call customer service on 1(###) ###-####to have the password *****

Customer: replied 1 month ago.
Century Link just laughed. It is the phone, people. If you just stole $37, tell me.
Expert:  Richard replied 1 month ago.

Didnt steal anything, please do not accuse me of that,

http://www.centurylink.com/help/index.php?assetid=119

Read and you will see what I am referring to.

Customer: replied 1 month ago.
Did you steal my money?
Customer: replied 1 month ago.
I don't pay Century Link for voice mail. It is the answering machine on the phone.
Expert:  Richard replied 1 month ago.

Its a free service with Centurylink and as it is asking you for a pin it is already set up

Customer: replied 1 month ago.
Century Link says I have no voice mail with them, it is Panasonic
Expert:  Richard replied 1 month ago.

if it is asking you for a pin then you do have it.

But if you do not wish to check this out then you can delete them on the phone

Customer: replied 1 month ago.
I want to get the messages full message off my phone.
Expert:  Richard replied 1 month ago.

whats the make and model of the phone

Customer: replied 1 month ago.
Panasonic KX TGA653
Customer: replied 1 month ago.
Hello. Are you there?
Expert:  Richard replied 1 month ago.

yes, it was 3 hours before you replied and I was not online

Follow the steps on page 38 of the manual here to listen to the messages

https://data2.manualslib.com/pdf2/31/3040/303924-panasonic/kxtg6513b.pdf?6d0caabade38eaa0685a82a294072d97