How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

How do I reduce my number of stored emails, without losing

Customer Question

How do I reduce my number of stored emails, without losing them?
JA: Just to clarify, what email service provider are you using?
Customer: Verizon
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: Just deleting old emails.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

To confirm, you want to remove them off your account to avoid storage limits, but you do not want to delete them, so you can still refer back to them?

Is this correct?

Please let me know

Customer: replied 1 month ago.
Expert:  Richard replied 1 month ago.

Thank you

which version of windows or mac are you using?

Customer: replied 1 month ago.
Windows 10
Customer: replied 1 month ago.
This is a simple question. I don't see that it's worth $39.
Expert:  Richard replied 1 month ago.

Ok, well if course you're entitled to your own opinion

But you need to speak to customer service about the cost of a question.

I will opt out of working with you further on this as I do not agree on this though

Thanks and all the best

Expert:  Bhavik Joshi replied 1 month ago.


I can help you with it.

Expert:  Bhavik Joshi replied 1 month ago.

Which email provider you are using ?

Customer: replied 1 month ago.
All I need to know is how to store messages without filling up the storage capacity.
Expert:  Bhavik Joshi replied 1 month ago.

If you read your email using Outlook Express, follow the steps below to make sure your software does NOT leave a copy of each message on the server indefinitely.

  1. Start Outlook Express.
  2. From the Tools menu, select Accounts.
  3. Select your Verizon Online email account, and then click Properties.
  4. Select the Advanced tab. Make sure that Leave a copy of messages on server is not checked.
    Note: This process is similar for Outlook 98, 2000, and 2002.
Expert:  Bhavik Joshi replied 1 month ago.

Did this help you ? Are you satisfied with my answer ?

Related Email Questions