Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
I can walk you through how to cancel your yahoo account or do this for you in a remote session.
What are you having trouble with for the deletion? What message are you getting?
I tried to accept your request for a secure remote connection ( screen sharing ) and it said payment failed. This sometimes happens if your bank or credit card company blocks the transaction and a quick call to them will usually lift the blockFor further information you can call our customer service department.1.***-***-****In the meantime I am sending the remote connection offer back to you to be approved when you are ready.
Or we can continue written. This is not unusual and customer support can guide you through it within minutes.