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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I need to reset my password on gmail, About two weeks, web

Customer Question

I need to reset my password ***** gmail
JA: How long have you had this issue with your Gmail account?
Customer: About two weeks
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: WEB BROWSER
JA: Anything else you want the email expert to know before I connect you?
Customer: I have gone to gmail and tried everything they have asked me and nothing works.
Submitted: 1 month ago.
Category: Email
Expert:  Sandy replied 1 month ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Sandy replied 1 month ago.

May I know if you have already filled out Gmail recovery form (details (like account creation date etc.)?

Do you get any response from gmail team on your alternate email account?

Expert:  Sandy replied 1 month ago.

I can help you in one of three different ways:

1) Question and answer session. No extra cost.

2) Secure Remote support($14), which would allow me to take a look at the problem and fix the issue directly while you stay in front of the computer.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

3). Phone support(live discussion via phone).

If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.

Else, we can continue in the question and answer session.

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