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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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It is not working for some reason, OUTLOOK, On this lap top

Customer Question

It is not working for some reason
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: OUTLOOK
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On this lap top until two days ago.
JA: What troubleshooting have you tried?
Customer: Geek Squad and they told me I have to get ahold of microsoft
JA: Anything else you want the email expert to know before I connect you?
Customer: I believe the account and password ***** both messed up
Submitted: 1 month ago.
Category: Email
Expert:  technicalcat replied 1 month ago.

Hello and thank you for using this service.

I will help you now.

Are you able to login to your email account with a browser at:

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