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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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How can I get my payment

Customer Question

how can I get my payment
Submitted: 7 months ago.
Category: Email
Expert:  Dustin replied 7 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 7 months ago.

Can you clarify what type of payment you are trying to "get"

From what service or company is the payment from?

Thank you,

Dustin S

Customer: replied 7 months ago.
from a sale on ebay
Expert:  Dustin replied 7 months ago.

How was your payment / sale supposed to be made. Through paypal?

How did the buyer choose to pay?

Customer: replied 7 months ago.
I made a 500.00 sale of a computer card paid for through paypal from ebay I ahipped the item by fedex and went back to ebay and entered tracking. paypal thensent me an email telling me my money was available
Expert:  Dustin replied 7 months ago.

Have you looked at the pending transactions in paypal?

Also, are you certain you are checkin g the correct paypal account and that that specific account is the one that is attached to your ebay account?